Creating a recurring payment is only the first step to successfully invoking and managing a repeat billing payment model. To complete the implementation, we must also understand how you will be notified of subsequent payments.
Assuming you now have at least one active recurring payment successfully included in the N-Genius Online scheduler, we now need to understand how you will be notified of new payments against that recurring payment (i.e. all 'follow-up' payments that will take place against the agreed frequency/interval of the order).
There are two primary ways to do this, each with their own benefits and drawbacks:
- Notification by email
- Notification via web-hook
Notification by email
By configuring the default email notification address in the N-Genius Online portal, we can be notified every time there is an attempt to pay an invoice.
To do so, simply log-in to the N-Genius Online portal and navigate to Settings > General > Email Notifications. You may then enter the preferred email address to receive these updates and enable them using the toggle provided.
This email address will now receive a message every time one of your customers attempts to pay their invoice, whether successful or unsuccessful.
Notification via web-hook
To achieve a greater level of automation for your recurring payments integration, and perhaps to drive your fulfilment or CRM systems, we recommend the use of the N-Genius Online web-hooks facility.
This facility will send a JSON data-block to a secure URL of your choice (on your server, or environment) whenever a key event, such as a successful or failed authorization, takes place against one of your scheduled recurring payments.
For more information on web-hooks, and how to configure and make use of them, please refer to the Consuming web-hooks section.