Configure email or Webhook notifications for follow-up payments that run at the agreed interval for your recurring order.
Before you start, add at least one active recurring payment to the N-Genius Online scheduler.
Two notification methods are available:
- Configure email notifications for invoice payment attempts.
- Configure Webhook notifications to automate fulfilment or customer relationship management (CRM) updates.
Notification by email
Merchant: Set the default notification email address to receive updates whenever a customer attempts to pay an invoice.
- Log in to the N-Genius Online portal.
- Navigate to Settings > Notifications > Email Notifications.
- Enter the email address that should receive payment updates.
- Enable email notifications using the toggle.
The portal sends a message to this address for each invoice payment attempt, whether it succeeds or fails.
Notification via Webhook
Developer: Use a Webhook (a server-to-server event notification) to automate updates to your fulfilment or CRM systems.
The N-Genius Online Webhook facility sends a JSON payload to your configured HTTPS URL when a scheduled recurring payment triggers a key event. Events include successful and failed authorisation attempts.
Delivery limitation: The gateway sends each Webhook notification once. If your server is unavailable or does not respond, the gateway does not resend it.
Follow Consuming Webhooks to configure notifications, handle payment outcomes and review example payloads.