Fraud Screening

Tailor-made fraud screening to suit your business, using a combination of dynamic fraud tools, processes and proven expertise. N-Genius Online partners with the world’s top fraud detection systems and employs a rules engine, a case management system, and reporting and analytics modules.

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N-Genius Online provides a multi- tiered approach to fraud screening and prevention. This includes a highly customizable set of internal risk rules, support for 3D-Secure protocols, and enhanced screening from a fraud engine.

Enhanced Fraud Screening

Enhanced fraud screening takes place after 3D-Secure authentication and issuer authorization. The model is commonly known as ‘Post Auth Fraud Screening.’

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Please Note

If you are registered for enhanced screening, do not deliver goods or services when a transaction checked for fraud comes back with a rejected status. To protect the cardholder, the N-Genius platform will automatically initiate an authorization reversal to remove a hold on the cardholders account and release their funds.

This authorization reversal will have a status of 'successful', which means the cardholder's balance is no longer affected. However, this success status does not indicate a successful payment. Do not release goods or services.

The N-Genius platform has a feature that allows you to override the fraud screening response. Before manually overriding a 'Fraud Reject' response, it is strongly recommended that you contact the cardholder to confirm the transaction's authenticity. If you wish to override a Fraud Reject outcome, please contact your relationship manager to have the 'Fraud Override' service enabled on your account (subject to approval from NI credit risk).

Benefits

Customised Solution Based on Your Needs

* Flexibility to select a Pre-Auth or a Post-Auth fraud screening solution based on your needs

Custom Rule Sets

* Powerful business-user rule management console

* Create rules using a pre-defined rule library and easy-to-use custom rule builder

Machine Learning

* Smart machine learning modules create a model with sufficient predictive capability and accuracy

Dynamic Authentication (3DS)

* Allows merchants to turn their fraud-screening on or off based on a range of self-selected rule parameters

* Strike a balance between fraud risk and conversion

Managed Fraud Services

* Helps you build tailor-made fraud strategies when considering expanding into new geographies, markets, and channels, including mobile

Operational Fraud Reporting Services

* Order conversion summary and detail

* Fraud and chargeback review dashboards


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