Manage Payment Links

From manage Payment Links you can view details, filter, search, and resend Pay by Link orders. Both Merchant Admin Users and Sales Agents can access order details.

View payment link details

1. Go to Payments → Pay by link → Manage payment links(opens by default).
2. Click the Order ID you want to view. The Order details – Pay by Link page opens.
3. Use the Expand icons in Payment details, Order information, or History to reveal more information.
4. Repeat as needed.
5. Click Pay by Link (top-left) to return to the list.

Filter payment links

Filter by date, order status, currency, and Outlet.
You can combine filters (e.g., closed invoices in the last 90 days, in USD, paid with VISA).

Search by Order ID

1. In Manage Pay by Link, enter the full Order ID in Search order ID.
2. Click Search.

Note: You must enter the complete Order ID for a match.

Resend a payment link

If a link has expired, resending will duplicate it with a new payment link reference and expiry, then send the new link automatically.

1. Open the order and click Resend payment link.
2. In the Resend payment link to panel, add a new email address (if needed) and adjust the expiry date.
3. Click OK. A confirmation appears: “Payment link xxxx was sent to xxxx.”
4. To send to another address, repeat step 1–3.
5. Click Pay by Link to return to the list.

Tips

• If the recipient didn’t receive the email, verify the address and check spam/junk.
• For mobile-first customers, consider sending via SMS → /docs/pay-by-link-via-sms.
• To post a link on messaging apps or social, use Share → /docs/social-share.

Related

• Create & send → /docs/create-new-pay-by-link
• Configuration → /docs/configuration
• Email templates → /docs/email-templates-configuration