Reports

Download transaction data in the Merchant Portal and find the Retrieval Reference Number (RRN) you need for reconciliation.

Generate a report

1. Click on Reports on the left-side menu of the merchant portal.
2. In the page that opens, click on the Generate Reports button. The page also shows previously generated reports (if any).
3. Next, select the report type, date range, channel, and other desired filters, and then click Generate Report (you will have to select at least one MID to continue).

Find a Retrieval Reference Number (RRN)

Use an RRN to match an authorised transaction to the corresponding entry in a settlement report from Network International.

1. Click on Transactions in the left-side menu of the merchant portal

   

2. The new page will display a list of transaction, ordered by the RRN. To view more details about a particular transaction, click on the Actions icon next to the entry on the displayed table.

You can also download the list of transactions in Excel or CSV formats using the Download button (note: you will first have to select a particular transaction channel):