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Pay By Link via SMS

Need to send a secure payment request directly to a customer’s mobile phone? Pay by Link via SMS makes it quick and easy—whether you're using the Merchant Portal or integrating with our API.

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Pay by Link via SMS

Deliver a fully mobile-optimised payment experience straight to your customer’s phone—no apps, no logins, just tap-and-pay convenience.

What is it?

Generate a payment link and send it by SMS. The customer receives a text containing a secure link to your hosted payment page, where they can pay using their preferred method.

SMS is available alongside existing channels like Email, WhatsApp, Facebook, and others.

Send a Pay by Link via SMS (Merchant Portal)

Follow the steps below using the Merchant Portal.

1. Start a new payment link

  • Go to Payments (top navigation).
  • Pay by Link opens by default.
  • Click New.

2. Choose your channel

  • Under Select Channel, tick SMS.
  • (Optional) You can also select Email.


3. Enter customer details

In Bill To:

  • First name, Last name
  • Country code and Mobile number
  • (Optional) Order reference

4. Add payment link details

  • Select Outlet.
  • Choose Transaction type and Currency.
  • Set a Link expiry date (using the calendar).
  • Add Item description, Quantity, and Amount.

    You can add multiple items — click Add Another Item.

5. Review & send

  • Double-check details.
  • Click Send. The customer receives the SMS with the link in seconds.

Customer experience

  1. Customer receives the SMS and taps the link.
  2. The secure, mobile-friendly payment page opens.
  3. They complete payment (e.g., card, Apple Pay, etc.).
  4. You see status updates instantly in the portal.

Manage or cancel a link

  • Go to Payments in the Merchant Portal to view, resend, cancel, or retry failed links.
  • Check status and expiry from the dashboard.
  • If a link expires, resending creates a fresh link with a new reference and expiry.

Good to know

  • Delivery depends on carrier networks—verify the country code and mobile number.
  • Set a sensible expiry window for security and clarity.
  • SMS links are ideal for one-time or urgent requests.
  • For social or messaging apps, see Social share.
  • For reusable, public-facing links, consider OneLink.

Need an automated flow? Developers can send links via API—see Invoicing via API.

Related

Updated 10 days ago