Add a Custom Message to the Payment Page

You can display a custom message on the Hosted Payment Page to communicate important information to customers during checkout.

This message appears above the payment details and can be used for announcements, instructions, or reassurance messages.


Configure the Message

  1. Sign in to the merchant portal
  2. Navigate to the Branding settings for your Hosted Payment Page
  3. Enter your custom message in the message field
  4. Save your changes

Enter a 256 character custom page that should be displayed on the payment page.



Message Requirements

  • Maximum length: 256 characters
  • Plain text only
  • Displayed on the checkout page during payment

Typical Use Cases

Merchants commonly use this feature to:

  • Provide delivery or service information
  • Display promotional or seasonal messages
  • Communicate support details
  • Reassure customers about secure payment processing

Notes

  • Changes take effect immediately after saving
  • The message is displayed to all customers using the Hosted Payment Page
  • This feature does not require any integration changes

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