Capture and Void
The Shopify Capture and Void functionality gives merchants greater control over when payments are processed—particularly helpful when managing high-value, pre-orders, or custom products.
Merchants using the Authorise transaction type can first verify stock or shipping, then Capture or Void the payment from within the Shopify Dashboard.
Merchants must manually capture payments to use this feature.
Go to Settings >> Payments, then scroll down to the captured payment method.
Capture Payments Manually
Capture a Transaction
Merchants can capture a full or partial amount after verifying the order. Here’s how:
Navigate to Orders in Shopify and select the relevant order.
Navigate to Orders
Click Capture payment under the Authorized section.
Click Capture Payment
Full Capture
Captures the full transaction value.
🟢 Order status updates to Paid.
Partial Capture
Captures only part of the authorized amount.
🟡 Order status updates to Partially Paid.
If additional items become available later, the merchant can send an invoice to re-authorize and capture the remaining amount.
Void a Transaction
To cancel an authorized transaction before it’s captured:
- Go to the order, click More Actions → Cancel Order.
- Select a reason, restock preferences, and whether to notify the customer. Click Cancel Order to void the transaction.
Cancel Order
🟥 Order status updates to Voided.
Updated 3 days ago