Mastercard Passkey

Mastercard Passkey is a passwordless authentication service that uses device biometrics instead of one-time passwords (OTPs).

Mastercard® Passkey

Mastercard Passkey on N-Genius delivers stronger security and a smoother checkout experience for your customers.


Overview

Passkey replaces traditional passwords and OTPs with biometric authentication (such as fingerprint or facial recognition). It provides a secure, frictionless way for customers to approve payments when shopping online with their Mastercard cards.

Pay with Mastercard

Customer checks out on your site.

First-time OTP

Standard OTP is used for the initial purchase.

Invite to Register

Customer is prompted to register a Passkey.

Biometric Setup

Fingerprint or Face ID is bound to the card.

Next Purchases

No OTP — customer authenticates with biometrics.


Key Benefits

  • Biometric Authentication
    Customers use device-based biometrics to verify transactions — no OTPs or complex passwords.

  • Enhanced Security
    Reduces phishing and credential-theft risks by eliminating OTPs from the flow. Biometric data is unique and harder to replicate.

  • Seamless Experience
    Faster, simpler checkout process across devices and browsers.

  • Improved Approval Rates
    With stronger authentication, transactions are less likely to be declined as “suspected fraud.”


Enablement

  • Available across the entire N-Genius merchant base (all regions, sectors, and merchant sizes).
  • E-commerce team will enable Passkey on the N-Genius portal.
  • Once enabled, customers paying with Mastercard will be invited to register for Passkey after completing a successful OTP-authenticated transaction.
  • After registration, subsequent Mastercard transactions will be authenticated with biometrics only.

Implementation Steps

  1. Pilot Merchant Selection
    Pilot merchants are identified with support from Relationship Managers.

  2. Merchant Communication
    Merchants receive comms about the introduction of Passkey.

  3. Feature Enablement
    The E-com team enables Mastercard Passkey for the merchant in the N-Genius portal.

  4. Customer Registration

    • Customer completes a purchase using Mastercard.
    • After OTP authentication, they are prompted to register for Passkey.
    • Registration binds their biometric method to their Mastercard.
  5. Biometric Authentication
    For all future Mastercard purchases, the customer authenticates using biometrics (fingerprint or face scan) instead of OTP.


Target Market

  • Region: Not region specific
  • Sectors: All
  • Merchant Size: All
  • Verticals: All