PrestaShop — Pay by Link (Invoices)

Once the transaction concludes, the order status in PrestaShop automatically updates, reflecting the successful payment. Simultaneously, the customer receives a confirmation, solidifying the transaction.

Who is this for?
Merchants using PrestaShop who want a fast, no-code way to collect payment via an invoice link.

Prerequisites

• Access to your PrestaShop back office.
• N-Genius Online by Network payment method installed and configured.
• Customer email address.

Steps

1. Log in to your PrestaShop back office.
2. Go to Orders → Add new order (or Create order).

3. Add the customer, line items, and any required details (shipping, tax, notes).
4. Scroll to Summary and select the payment method (N-Genius Online by Network) and the order status you wish to use.

5. Click the More actions dropdown and choose Send pre-filled order to the customer.

• PrestaShop sends an email with a secure payment link.

6. The customer clicks Place Order, is redirected to the PrestaShop cart/checkout, and completes payment.

7. Resend the link (if needed): go to Orders → Shopping Cart, select the order, and either send the link again or choose Write an email (opens your default email app).

Tips

• Use a clear email subject (e.g., Invoice #1234 from Your Store) so customers can find it easily.
• You can keep editing the order until payment is received; once paid, PrestaShop updates the order accordingly.
• If the email wasn’t received, confirm the customer address and have them check junk/spam.

Related

• Pay by Link — overview and best practices
• Email Templates Configuration — tailor the subject lines and body text to reflect specific purchase details
• Manage Payment Links — the process of chasing outstanding payments